By: Gerald A. Michaelson

Business today is war. As you and your company fight your way back from the recession, you need to take the high ground and make a stand. You need to know how to recapture customers, boost your profit margins, rally your workforce, and identify th...


By: Andrew J. SHERMAN

Discover how you can turn your company's intangible assets into REAL profit.


By: Jeffrey Phillips

You can't ask for more than efficient, effective operations. Or can you? Given today's business landscape-increasing customer demand, global competition, lower trade barriers-being good isn't enough. This groundbreaking guide provides the knowled...


By: David H. Maister

International expert and consultant David Maister offers a brilliant and accessible guide to every management issue at play in professional firms.Professional firms differ from other business enterprises in two distinct ways: first, they provide h...


By: David Magee

Everyone knows that Toyota has had an amazing twenty-five- year run, rising from a humble Japanese start-up to a thriving global giant. But how did it pass Ford and GM to become the world?s largest auto manufacturer? And how does it continue to th...


By: Robert R. Locke

Corporate governance now is strongly controlled by a «caste» of financial investors that forgets employees and other stakeholders as well as society at large. This control is a major cause of our current crisis and of a growing disbelief in modern...


By: Jack Stack, Bo Burlingham

In the early 1980s, Springfield Remanufacturing  Corporation (SRC) in Springfield, Missouri, was a  near bankrupt division of International Harvester.  That's when a green young manager, Jack Stack,  took ov...


By: Jane Bullock, George Haddow, Damon P. Coppola

Bullock, Haddow, and Coppola have set the standard for homeland security textbooks, and they follow up their #1-selling third edition with this substantially improved version. Students will value the decades of experience that the authors bring to...


By: William Bratton, Zachary Tumin

In Collaborate or Perish! former Los Angeles police chief and New York police commissioner William Bratton and Harvard Kennedy School’s Zachary Tumin lay out a field-tested playbook for collaborating across the boundaries of our networked wo...


By: John P. Kotter

In today's complex work world, things no longer get done simply because someone issues an order and someone else follows it.Most of us work in socially intricate organizations where we need the help not only of subordinates but of colleagues, supe...